To save a email message as a template
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Create a new message and enter the desired template Subject: and content.
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Click the Office button and select Save As. (In Outlook 2003, Select File/Save As from the menu)
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Select Outlook Template under Save as type: in the Save As Dialog
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Type the desired template name (If different from the email subject under File name:).
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Click Save
To compose a message using the new template:
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In the Outlook Inbox, select Tools/Forms/Choose Forms … from the menu.
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Select User Templates in the File System under Look In:.
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Double-click the desired message template.
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Address, make an changes and send the email